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FREQUENTLY ASKED
QUESTIONS

  • Are your products suitable for sensitive skin?
    Our products are formulated with gentle, natural ingredients that are generally well-tolerated by most skin types. However, if you have sensitive skin or a known allergy, we recommend reviewing the ingredients list and patch testing the product before using it on your face or body.
  • What makes your skincare products unique?
    At NoCo Apothecary, skincare is a personal, artisanal endeavor. Our products are handcrafted in small batches, embracing the bounty of our Northern Colorado surroundings. Whenever possible, we include locally sourced ingredients like our region's vibrant honey, infusing a touch of nature's sweetness into our skincare. By choosing NoCo Apothecary, you're not just selecting high-quality skincare products, you're also engaging with the spirit of Northern Colorado, savoring the nourishing essence of our local bees' hard work, and contributing to a community focused on handcrafted quality.
  • Are your products tested on animals?
    No, our products are never tested on animals. We develop our products in-house and test them on ourselves and willing friends and family members to ensure their effectiveness and safety.
  • Are your products vegan or vegetarian?
    Some of our products incorporate beeswax and tallow, sourced responsibly from Northern Colorado, in their formulations. While this means not all our products are suitable for a vegan lifestyle, we remain committed to providing high-quality, ethically sourced ingredients in our skincare range.
  • How do you source your ingredients?
    We are committed to using high-quality, natural ingredients, and we prioritize local sourcing whenever possible. We work with trusted suppliers to ensure that our ingredients meet our strict quality standards.
  • How should I store my skincare products to ensure they last?
    How long do your products typically last after opening? To maintain the freshness and effectiveness of our products, store them in a cool, dry place away from direct sunlight. Our products generally have a shelf life of 6-12 months after opening, depending on the specific product and storage conditions.
  • Can I use multiple products from your range together?
    Yes, our products are designed to complement each other and can be used together as part of a comprehensive skincare routine. Always follow the recommended usage instructions for each product.
  • What is the best way to apply your skincare products?
    For best results, apply our skincare products to clean, dry skin. Use gentle, upward strokes to massage the product into your skin, allowing it to absorb fully before applying additional products.
  • Can I return or exchange products if I'm not satisfied?
    We stand by the quality of our products and offer a satisfaction guarantee. Please refer to our Return Policy for detailed information on returns and exchanges.
  • Do you ship internationally?
    Currently, we only ship within the United States. We are working to expand our shipping options in the future.
  • How can I contact you if I have questions or concerns about my order?
    Please feel free to reach out to us at hello@nocoapothecary.com with any questions or concerns. We are here to help and ensure you have the best experience with our products.
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